xentralKnowledge Base

Manage returns

Process returns in the same workflow.

Why it matters

Returns handled over email and spreadsheets are slow and error-prone. Processing them in the same workflow keeps customers happy and stock accurate.

How it connects

Generate a return label, track it back to your warehouse, and let inventory update automatically when the item arrives.

Step by step

  1. 1Open the order and start a return.
  2. 2Generate a return label for the customer.
  3. 3Track it back to your warehouse.
  4. 4Inventory updates automatically on receipt.

Tip

Keep customers informed with status updates.

See how Xentral does this for your business.

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